Salary: £108,600 - 108,600 per year Requirements: Proven experience as a Lab Engineer, Lab IT Support, EUC Engineer or Desktop Support Engineer Experience supporting laboratory or R&D environments Strong knowledge of Active Directory Hands-on desktop support / break-fix experience Understanding of networking fundamentals (IP, subnetting, connectivity) Experience with ServiceNow or similar ticketing systems Desirable: Pharma, biotech or life sciences background Desirable: Experience supporting scientific or analytical instruments Desirable: Exposure to validated or regulated environments Responsibilities: Provide end user computing (EUC) and desktop support to scientists and lab users Image, build and onboard laboratory PCs and devices to the network Support laboratory instrumentation, device connectivity and data flows Troubleshoot hardware, software, network and connectivity issues Use ServiceNow or similar ticketing systems for incident management Support secure and validated environments, including GxP / non-GxP systems Assist with documentation, testing and validation of laboratory systems Technologies: Active Directory Hardware Support Network ServiceNow More: We are recruiting a Lab Engineer / Laboratory IT Support Engineer to provide hands-on IT and EUC support within a scientific / R&D laboratory environment. This is a fully onsite role, supporting scientists with laboratory PCs, instruments, and connected devices. We are looking for someone practical who has strong desktop support, Active Directory, and lab-facing IT experience. This role suits candidates who enjoy onsite, hands-on technical support in fast-paced laboratory settings. last updated 6 week of 2026