SERVPRO of Norwich and Windham County is hiring a Restoration Project Manager.
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Benefits
* 401(k)
* 401(k) matching
* Company car
* Competitive salary
* Dental insurance
* Health insurance
* Paid time off
* Profit sharing
* Training & development
* Vision insurance
Key Responsibilities
* Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
* Negotiate customer and/or client approval of project scope and estimate
* Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
* Review job site documentation to support the services provided and ensure proper client requirements and billing process
* Maintain written communication with customers, teammates, vendors, and insurance representatives
* Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities
* Manage the customer and client experience and overall customer satisfaction tracked with online reviews
* Provide priority response to potential customers
* Participate in recruiting, hiring, and training restoration teammates
Position Requirements
* Valid driver’s license
* High school diploma/GED; Associate degree or Bachelor’s degree preferred
* At least 1 year of management and/or supervisory experience
* At least 3 years of industry experience
* IICRC certification a preferred
Skills/Physical Demands/Competencies
* Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
* Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
* Ability to repetitively push/pull/lift/carry objects
* Ability to work with/around cleaning agents
* Ability to successfully complete a background check subject to applicable law
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