Tesco Colleague - Phone Shops - St Austell Daniels Ln Superstore
We are hiring for Tesco Mobile at the St Austell Daniels Lane Superstore. This role offers a competitive hourly rate and flexibility to fit your schedule.
Pay and hours
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may apply depending on location. It’s our policy to offer new colleagues joining Tesco Mobile a minimum of 12 guaranteed hours each week. Your contracted hours will be scheduled with 3 weeks’ notice of your shifts. We are happy to consider flexibility if your available times differ slightly from the advertised times.
Availability and typical hours
Availability Window
* Tue: 10:00–19:00
* Wed: 10:00–19:00
* Sat: 10:00–19:00
People and purpose
Customers are at the heart of everything we do. This is a job for doers with a variety of daily challenges. You will be part of a specialist, diverse team where everyone is welcome, and you will help to serve shoppers better every day.
* Be a colleague in the store and help serve customers.
* Meet great people, learn new things, and be part of a team where everyone is welcome.
* Whether you seek stability or flexibility, this role can support your goals and potential career progression.
You will be responsible for
* Delivering a great shopping trip for customers each day, following opening and closing routines, keeping facilities in good order, and listening for and acting on customer feedback.
* Creating a positive impression with high standards of dress and readiness to serve customers.
* Following the service culture in your department, modelling helpful and friendly service behaviours, and showing enthusiasm for doing what’s right for customers.
* Protecting the legal brand by delivering compliance with safe and legal routines and due diligence in your department.
* Supporting your manager to control costs and maintain stock accuracy, and being prepared for stock control routines.
You will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* Drive and motivation to work in a sales and service environment
* Ability to adapt to a fast-paced, ever-changing environment
* A passion for human connection
* Ability to build relationships with colleagues to create a team spirit
* Reliability, punctuality, and presenting yourself as a brand ambassador
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexibility in working arrangements from day one
* Colleague discounts on handsets and SIMs, including family sharing options
* Access to wellbeing resources and support services
* Life cover and a pension with employer contributions
* Additional benefits to suit you, including discounts, shares, and cycle-to-work schemes
* Uniform provided and policies to support you at all life moments
* Access to colleague networks and inclusive recruitment process
About Us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We strive to be a responsible and sustainable business for all stakeholders and communities.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are, you are welcome here. We support flexible working and understand life events that may affect your work. We’re committed to an accessible recruitment process.
We’re proud to have Disability Confident Leader status. For information on accessibility support, please contact us.
Please note: Tesco will recruit only individuals who have passed the school leaver age. We can only accept candidates over 18 for roles involving early or late shifts or working in certain areas.
For more information about us, please visit www.tescoplc.com
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