We have an exciting Full-time, permanent opportunity for an experienced New Homes Sales Adviser, to join one of the UK’s largest housing groups and a leading developer of housing for private and affordable sale.
Working as part of a small, site-based team, operating from the on-site Sales Suite in Hastings, East Sussex the main elements to this role are to generate new prospects, visitors and reservations. To progress reservations to exchange and legal completion, in accordance with the required timescales. To ensure high levels of presentation, brand promotion and customer service to create a positive experience throughout the customer journey.
This role is part of our clients commitment to build 5,700 new homes by 2030.
What you'll achieve
To accurately report activity from leads, including source of enquiry, visitors, viewings, re-visits through to reservation on all company reports and procedures.
To progress reservations through the contract progression stages, particularly liaising with customers, mortgage advisors and customers solicitors. To ensure that a minimum of weekly contract chasing is conducted and reported
To achieve or exceed exchanges targets, with legal completions in line with the targeted build dates (fixed or on notice)
If requested, to sell and oversee multiple shared ownership homes across different sites in East Sussex.
To cover other sales offices, on request, if staff are on annual leave or on sick leave
To be an expert on the product, specification, incentives, buying schemes and home buying process in order to effectively demonstrate these to the customer
To ensure that affordability assessments are completed and authorised when selling shared ownership properties
To handover homes to customers in a professional, efficient and welcoming manner to leave the customer with a positive experience of purchasing an Orbit Home
To liaise with external estate agents, if used, including weekly update calls regarding leads, viewings and sales progression
What you'll bring
Essential skills
A clear, effective and professional communicator, with a calm, patient approach to dealing with customers
Previous New Homes sales experience and a proven track record
To have a good understanding and knowledge of how the shared ownership process works and affordability assessments
Self-motivated, positive and proactive, with the ability to work on own initiative
A confident approach with the ability to build rapport with customers and contribute to team activities, meetings and discussions
Flexible approach to working, either based on one development or across various developments, depending on current business need
Full time Sales Consultants are required to work at weekends and Bank Holidays (excluding Christmas and New Year)
Full driving licence and ownership of a car is essential
Desirable skills
Ideally, having the knowledge and ability to progress sales from initial contact to legal completion
Experience in dealing with customers, solicitors, IFAs and contractors
Ideally skilled in multi-tasking and having a high organisational level.
What's in it for you?
Our clients strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. They also offer a comprehensive package including: Pension, Private Medical and Life Assurance.
A place to progress
From training programmes to professional qualifications, our client provide opportunities to learn and develop at every stage of your career.
For leaders, their tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
A purpose to feel proud of
Our client are a values-driven business with a commercial focus on performance - because the more profit they make, the more they can achieve for people.
To become part of this great organisation and team, forward an up to date CV