Major Recruitment is currently recruiting an experienced for Customer Service/Administrator Representative for a well established company, located on Stafford Park in Telford on a permanent basis. This is an exciting, varied position within a friendly small team providing exceptional customer service and administrative support to valued customers Starting salary £26,500pa increasing to £27,000pa after successful 6 month probation Monday-Friday, 37.5 hours per week 23 days annual leave bank holidays Company Pension Responsibilities for Customer Service/ Administrator: * Handling enquiries and complaints via telephone and email. * Managing claims with factories for damaged/faulty goods. * Accurately maintain records on the CRM system. * Packing and despatching of spare parts. * Providing administrative tasks for the Sales and Marketing teams when required. * Booking in deliveries. Skills and Experience for Customer Service/ Administrator: * Minimum 5 years experience in a customer service/administrator or similar role. * Ability to adapt to changing priorities and work well in a fast-paced environment. * Confident, outgoing with excellent organisational skills. * Strong verbal and written communication skills. * Proficiency in MS Office as a minimum. For more information on the Customer Service/ Administrator, please call Major Recruitment Telford. We will carefully consider your application and advise you if we are able to progress with your application within 3 working days. If you do not hear from us within this time, your details will not be retained. If you are not successful on this occasion, please continue to apply to future roles we advertise. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment or contract you will find our staff professional and courteous and our interview process straight forward. We are located in thriving Telford, and we focus on jobs in Shropshire, Staffordshire, North Wales and Wolverhampton. Major Recruitment specialise in industrial, commercial, driving and technical recruitment. INDFE