Here at PH Water & Air Technologies, we’re excited to welcome a Credit Controller to our growing team. In this role, you’ll take ownership of our debtor ledger, playing a key part in maintaining healthy cash flow through the timely collection of payments. You’ll actively manage customer accounts, follow up on outstanding invoices, and build strong relationships to resolve payment queries with confidence and professionalism. Beyond day-to-day credit control, you’ll assess credit risk, set and review credit limits, and work collaboratively with colleagues across the business to ensure accurate billing and smooth account reconciliation. This is a role where your proactive mindset will make a real difference, helping to minimise bad debt and strengthen our financial stability as we continue to grow. If you’re looking for a position that offers not just responsibility but also the chance to develop and progress in a supportive environment, this is an excellent opportunity to take the next step in your finance career. What you receive for joining us: We offer a comprehensive salary of £28,000 - £33,000, including 25 days of annual leave, bank holidays, and your birthday off, giving you a total of 34 days away from work each year. You will also have access to a pension scheme, private healthcare, a financial loyalty programme, and a variety of additional perks we would be happy to share with you. This is a hybrid and agile role based in Farnborough, with an expectation of working in the office two to three days per week, Monday to Friday, 8am to 5pm. Employee Referral Bonus Scheme We believe great people know great people and we reward it. PH Water employees can earn generous referral bonuses of up to £1500 when they successfully recommend someone who joins us in an eligible role and completes 12 months of service. The scheme covers a wide range of positions across the business and is a fantastic opportunity to be rewarded for helping us grow our team with top talent. Here’s a look at some of the things you’ll be doing: Provide financial and administrative support to colleagues, clients, and stakeholders by ensuring timely and accurate processing of financial data in line with company policies and statutory reporting requirements. Prepare weekly bank reconciliations for both receipts and payments accounts, allocate daily bank receipts to customer accounts, and update the cashflow spreadsheet with daily transactions Maintain debtor days below 50 by creating aged debt reports, chasing outstanding balances, handling customer queries promptly, and escalating overdue debts when necessary. Continuously manage debtor balances and upload invoices to customer finance portals where no direct contact is available Assist with financial duties across both ARA and PH Water entities within the Water division. Actively contribute to continuous improvement processes and the achievement of wider business objectives Represent the company professionally both internally and externally. Ensure compliance with the Health & Safety Policy, maintain safe working practices, and report accidents or near misses in accordance with safety proceduresCan you show experience in some of these areas? We’re looking for someone with some experience in credit control who’s confident managing customer accounts and chasing payments You're someone who’s confident on the phone and enjoys communicating with people. You’re reliable, approachable, and work well with others You bring a positive attitude, learn new processes quickly, and thrive in a fast-paced, ever-changing environment. You stay calm under pressure and take pride in consistently delivering high-quality workIntroducing our organisation: PH Water & Air Technologies: We pride ourselves on quality workmanship, strong client relationships, and supporting our team’s growth through ongoing training and development. Join us and be part of a company that values your skills and work-life balance