Job Introduction
Job Description
* Job Title: Support Services Assistant Manager
* Location: Ellen Glens House EH16 6FF
* up to £28,000 per year + excellent Sodexo benefits
* 40hrs pw, Monday - Friday with flexibility for occasional evenings and weekends
* Blue light card
Job Introduction
We’re looking for a dedicated and Support Services Assistant Manager reporting into the Hotel Services Manager to support the smooth daily operation of the unit, ensuring all services meet contractual requirements and agreed standards. You’ll play a key role in managing payroll administration through Kronos, maintaining accurate personnel records, and stepping up to lead in the Manager’s absence. If you’re organized, reliable, and eager to contribute to seamless hotel services, this role is for you.
What You'll Do:
* Ensure all costs and expenditures remain within budget levels agreed with the client and Sodexo.
* Control labour, expenses, and cash purchases in line with the line manager’s directives.
* Plan and manage shift patterns, rotas, holiday hours, and sickness cover effectively.
* Comply with company and client policies on health & safety, food safety, hygiene, fire, COSHH, and HACCP standards.
* Maintain hazard awareness by ensuring all equipment is safe, reporting faults promptly to the line manager.
* Lead staff training, conduct team huddles, and monitor absence to maintain team performance.
* Complete all daily, weekly, and monthly internal checks as per client policy requirements.
* Represent the manager in daily client meetings and attend user meetings with prepared reports.
* Act as building manager during manager absences and assist with recruitment, training, appraisals, and staff development.
* Support payroll administration via UDC and maintain personnel records in compliance with statutory and company policies.
What You Bring:
* Strong knowledge and experience in a similar role or function
* Effective communication skills
* Good work ethic and ability to work efficiently within tight timeframes
* Forward-thinking and progressive mindset
* Relevant craft skills and professional qualifications, including:
* Food Safety Level 3
* IOSHH or equivalent certification
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan
* A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment
* Competitive compensation
* Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today! Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.
Attached documents
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