We are seeking a skilled and organised Office Manager to oversee and ensure the smooth operation of the customer service department within the business services industry. This permanent role offers an excellent opportunity for someone who enjoys managing administrative processes and supporting teams to achieve their goals. Client Details The hiring organisation is a reputable business services provider with a strong presence in its field. As a medium-sized company, they are committed to delivering exceptional services to their clients and fostering a supportive and efficient work environment. Description Manage the daily operations of the customer service department. Oversee administrative tasks, including scheduling, correspondence, and record-keeping. Support team members by ensuring they have the tools and resources needed to perform effectively. Maintain office supplies and ensure the work environment is well-organised. Coordinate with other departments to streamline processes and improve efficiency. Assist in the onboarding of new team members and ensure proper training is provided. Monitor and report on key performance indicators within the department. Address any office-related issues and liaise with external service providers when needed.Profile A successful Office Manager should have: Proven experience in an administrative or office management role. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency with office software and tools. An ability to lead and support a team effectively. A proactive approach to problem-solving and process improvement.Job Offer Hybrid working arrangements for enhanced work-life balance. Opportunity to work in the business services industry within a well-established company. Supportive company culture that values employee development. Permanent position with growth opportunities.If you are an experienced Office Manager looking to contribute to a thriving customer service department, we encourage you to apply today