Overview
Money Expert is an independent financial comparison company based in Chester, and we are expanding our team. We’re looking for enthusiastic and driven Energy Sales Consultants to join our vibrant call centre. You’ll be working with warm leads generated by customers researching their options online and requesting call-backs; no cold calling involved. If you’re motivated by targets and thrive in a fast-paced environment, you’ll excel here and enjoy substantial commission rewards. Immediate start dates are available.
Location
Chester
Compensation
* Salary: £24 - £25k DOE basic plus uncapped commission (OTE £700-£1,200 per month)
Hours
Monday to Friday - 37.5 hours per week (early finish on Fridays), or 4 day shift pattern Mon to Wed 10:00-20:00 and Thursday 10:00-19:30, total 37.5 hours.
What We Offer
* Competitive base salary with uncapped commission, performance-based salary increases
* Team outings, regular competitions, and spot prizes
* Referral bonuses
* 28 days of holiday (including bank holidays) with an additional day accrued for every year of service
* Rapid career progression opportunities (all our Sales Managers and Trainers have been promoted internally)
* Continuous support and training
* Company pension plan
* Wellness & Wellbeing program for you and your family
* Cashback scheme
* Christmas and New Year shutdown
* Additional personalised benefits
* On-site parking
Key Responsibilities
* Reach out to existing and previous customers to renew their energy contracts
* Evaluate customer satisfaction with their current supplier and suggest alternatives if needed
* Consistently meet and exceed set targets and objectives
* Respond to customer inquiries and address objections
* Maintain a high standard of customer service
Skills & Experience
* Experience in Commercial sales is desirable but not essential (training provided)
* Strong fact-finding and problem-solving abilities
* Experience in outbound calls, particularly in telesales or call centres desirable but not essential; suitable backgrounds include hospitality, retail, real estate, customer service or similar
* Ability to manage a busy and varied workload effectively
* Excellent communication skills
* Track record of success in telesales or similar roles, with a focus on target achievement
* Target-driven with a commitment to delivering excellent customer service
* Comfortable working in a fast-paced, target-oriented environment
* Ability to build strong relationships with customers and colleagues
* Motivated and outgoing, with a positive impact on team morale
* Adherence to GDPR guidelines and maintaining high call quality standards
Equal Opportunities
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us?
If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team.
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