Job Summary
We are looking for a new Technical Support Engineer - BAR employee to be based in What a typical day looks like:
1. Provide technical support to the LVS sales team and clients throughout the enquiry process.
2. Be able to engage with clients/consultants to ensure we are in control of the design process and influence Plans and Specifications.
3. Positive engagement in developing company Busbar products and to facilitate sales execution.
4. To view and approve drawings including assisting with the design / development and submittals of technical aspects of specifications throughout the enquiry stage.
5. Minimising exposure and risk throughout the sales process by assisting the Busbar sales team completing CDEs and other required technical documentation.
6. Assist with the coordination of key project proposals during the handover process to operations.
7. To build and maintain effective working relationships with the client, colleagues and any other associated third parties.
8. To help provide technical direction in product design to drive innovation of the Anord Mardix solutions.
9. Proactive risk identification and recognise system deficiencies and implement effective technical solutions.
10. Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities of Anord Mardix and the specifications of the customer.
11. Prepares and maintains required documentation.
12. To assist with all technical aspects of Busbar enquiries as required.
13. Effectively apply the company’s methodology and enforce company standards.
14. Ensuring effective, timely & appropriate solutions are developed, communicated & implemented to fulfil the business requirement, ensuring all technical activities are coordinated in a timely manner to avoid delays during the enquiry stage.
15. To promote, always develop and extend any business of the Company and in all respects conform to and comply with the proper and reasonable directions and regulations of the Company.
16. To report to the Sales Operations Manager – Busbar.
The experience we are looking to add to our team:
17. The ideal candidate be self-motivated, enthusiastic and conscientious with a high standard of attention to detail.
18. Must be able to work accurately to deadlines in a busy and pressurised environment and demonstrate flexibility.
19. The ability to interface with Electrical Consultants, Lead Electrical Engineers, and End Users.
20. Knowledgeable of Anord Mardix Electrical products, services, and competitors.
21. Full UK driving license is mandatory
22. Eligible to work in UK.
What you’ll receive for the great work you provide:
23. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success
24. Opportunities to learn new skills in a fast-paced industry
25. A competitive salary and benefits package that includes:A merit-based annual pay reviewEnhanced annual leaveEmployee recognition scheme and long service awardsReferral bonusVolunteer daysGroup Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a yearSick pay schemeCycle to Work schemeEnhanced maternity/paternity leave
Flexible/Remote/Hybrid Work based on your Job Function
Travel opportunities (role dependent)
Support in your well-being by access to:
26. Employee Assistance Programme offering free access to qualified counsellors and expert advice
27. On-site trained Mental Health First Aiders
Access to various discount programs (including food, activities, gym memberships etc.)
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.
BB97
Job Category
Sales - Marketing - Account Mgmt
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).