Why The Works?
10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products.
We inspire reading, learning, creativity and play.
The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
Become a Retail Store Manager
As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Through recruiting and nurturing your very own diverse team, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way – it’s in our DNA after all! We believe that a high performing team is a happy and engaged team.
You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.
Your Mission
* Delight and inspire every customer by leading a team that offers an exceptional retail experience.
* Create a store experience that's fun, friendly, accessible, and inclusive.
* Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices.
* Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
* Your store will shine with excellent standards and impeccable merchandising.
* As a Retail Store Manager, you’ll be on the front lines, shoulder-to-shoulder with your team.
* A master of promotional change: You'll be the magician behind transforming our space to align with seasonal trends.
* You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
* Resilient Champion: You can handle the fast-paced retail environment with ease.
* Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader
* Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
* Lead your team to reach their potential and steer your store to break records.
* Work collaboratively with support departments and peers.
* Speak up for constructive feedback so we can work together to improve!
* Support your team's well-being and aspirations.
Our PERKS really are ‘The Works’
* 25% Colleague Discount!
* MyWorks - Access exclusive online discounts.
* Holiday – 33 days, including bank holidays.
* Wagestream - Claim early access to 50% of your wages.
* Can-Do Academy - Grow your skills and career.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family.
* Healthcare Cash Plan – To support your everyday healthcare costs.
* And loads more!
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves.
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