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Casual front of house opportunities

Hastings
Ganley Group
Posted: 25 August
Offer description

Ganley Group is a passionate Melbourne hospitality group with a penchant for heritage buildings. Our mission is to create an unforgettable customer experience every time. To actively support the local community and provide a happy, positive and inclusive workplace for all our staff.

We have an eclectic group of 6 venues, each offering a very unique experience, whether you’re after the footy and a parma, live music, a locally brewed craft beer, or an intimate dinner date; we’ve got you covered.

We pride ourselves in offering unpretentious, high-quality food and drink sourced locally where possible, from some of the Victoria’s best producers.

We are now seeking experienced bar tenders and wait staff for our award winning venue The Bay Hotel - which is more than a place to grab a pint, it’s a living piece of Mornington’s story. Set in the heart of the main street, this fully restored 1889 heritage building once housed the town’s Commercial Bank. Blending classic Australian pub design with warm Irish hospitality, The Bay brings together all the elements of a proper pub—great food, cold pints, open fires, live sport, music and a genuine sense of community. Whether you’re here for a long lunch, live music, the footy, or a nightcap by the bar. The Bay is a place where stories are shared, locals gather, and new traditions begin.

We are looking for experienced front of house staff who are seeking a new challenge in their hospitality career and want to grow with our company.

What you will be doing:

Prepare and serve a wide range of alcoholic and non-alcoholic beverages

Maintain an in-depth knowledge of the cocktail and beverage menu, offering suggestions based on customer preferences

Create and serve high-quality cocktails with consistency

Manage tables with a high level of attention, providing personalised service with warmth and establishing rapport

Present menus, explain dishes, make recommendations and answer questions including ingredients

Serve food and beverages in accordance to venue standards

What we are looking for:

Previous experience in a similar setting

Ability to work well under pressure in a fast-paced environment

Excellent communication and teamwork skills

The ability to provide exceptional customer service, ensuring customers feel welcome and well-attended

Able to work independently as well as part of a team

What we offer you:

Competitive hourly rate

Opportunity for career growth within our Group

30% off all food and beverages across all Ganley Group Hospitality venues


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Your application will include the following questions:

How many years' experience do you have as a Front of House Role? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a role which requires a sound understanding of OH&S/WHS?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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