SC Cleared Lead User Researcher - AI Product experience essential
£650 p/d Outside IR35
Initial 3 month contract with a 9 month extension likely
3-4 days per week on site in Central London
Overview
iO Associates are working with a very exciting company developing AI tools into the UK's Defence & Secure Government industry.
They need 1-2 Lead SC Cleared User Researchers for 2 workstreams that will be delivering a bespoke AI product into Defence and Secure Government clients.
The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments, AI Product development and User Story creation around the access to AI tools and stakeholder landscapes
Key Responsibilities
1. Lead and deliver end-to-end user research activities
2. Design and execute appropriate research methods (eg interviews, contextual enquiries, workshops)
3. Engage with a wide range of stakeholders, including operational users, policy, and technical teams
4. Translate complex user needs into clear, actionable insights
5. Support the definition of user journeys, pain points, and opportunities across departmental boundaries
6. Present findings in a compelling and accessible way to inform strategic decision-making
7. Collaborate closely with product, design, and delivery teams in an agile environment