CRST The Transportation Solution, Inc. is seeking a Fleet Manager to oversee all aspects of a fleet of trucks. The main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs.
The Fleet Manager will be responsible for managing and developing relationships with drivers to increase overall driver satisfaction and to improve driver retention. They will also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.
Shift: Monday - Friday 6 am - 4 pm. Hours at the beginning for training and onboarding may vary.
Compensation: $53,274 - $85,285 Starting Wages (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus, additional voluntary benefits and employee discounts.
Essential Duties and Responsibilities:
* Driver Management – Oversee a team of drivers to ensure exceptional customer service delivery and fleet profitability
* Customer Service – Perform all aspects of dedicated customer support including load booking and service failure resolution
* Operational Planning – Manage daily scheduling of equipment and drivers to maximize utilization
* Cross-Functional Communication – Serve as liaison between customers, drivers and internal departments to ensure smooth operations
* Driver Relations – Build and maintain positive relationships with drivers to enhance performance and support retention efforts
* Authorization – Approve pay-related items in alignment with company policy
* Safety Compliance – Ensure all safety protocols and procedures are consistently followed
* Performance Tracking – Assist in the development and management of customized KPIs to monitor and achieve performance goals
* Accountability & Reliability – Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs
Required Qualifications: Not specified
Preferred Qualifications:
* Associate's Degree
Ideal Experience & Skill Set:
* Complex Problem Solving and Critical Thinking
* Judgement and Decision Making
* Operations and Monitoring
* Service Orientation
* Trouble shooting and Negotiation
CRST is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
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