Senior Park Ranger at Grafham Water Permanent / Full Time / £35,000 per annum At the Heart of Grafham Water’s Success. Grafham Water, a stunning 1,500- acre reservoir and visitor at traction is looking for a dedicated Senior Ranger to join our team. Th is rare opportunity involves a unique combination of facilities and fisheries management, customer service, and operational delivery. As Senior Ranger, you’ll be at the heart of the park’s success — inspiring and managing a passionate team of Rangers, championing excellent customer service, and maintaining high standards for site presentation and health and safety. If you thrive in a fast-paced, visitor-focused environment and love solving practical challenges while making a difference, this role is for you. What the role entails: Team Lead ership : Supervise the Park R anger team, promoting excellent performance, customer satisfaction, and delivery of a nationally renowned fishery. Maintaining and documenting Health and Safety records, systems and activities Customer Engagement & Brand Promotion : Deliver customer interactions that encourage repeat visits to our park and deliver happiness to our visitors, while promoting the Anglian Water brand and all our water parks. Operational Excellence & Health and Safety : Support the team in maintainin g excellent housekeeping standards and ensur ing facilities are clean and operational and beautifully presented Team Collaboration: Work closely with the park’s management team to deliver high standards of presentation, safety, and customer care. Event Support: Provide assistance with the planning, coordination, and delivery of park events and activities, contributing to an excellent visitor experience. We’re looking for someone who: Holds a full, valid driving licence Is passionate about delivering exceptional customer service and consistently goes the extra mile Has hands-on experience working in a practical, outdoor environment Demonstrates strong leadership skills with a proven ability to motivate and inspire a team Has a proactive and solution orientated approach to maintaining high housekeeping and presentation standards across the park Why Join Us? As a valued member of the team, you are entitled to these fantastic benefits: Discounts on activities and cafés at our Water Parks, as well as free parking Personal Private Healthcare with a ccess to a 24/7 remote GP service for your entire household 23 days annual leave – rising with length of service. Through this benefit you can choose to buy or sell up to 5 days additional leave each year. Competitive pension scheme – Anglian Water double-matches your contributions up to 6% Bonus scheme Generous Paternity, Maternity & Adoption leave Closing date: Tuesday 1 st July 2025 Interviews: 9 th & 10 th July 2025 at Grafham Water