Your newpanyAn environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.
Your new role
1. Act as first point of contact for clients, managing queries and service delivery
2. Oversee client account processes: onboarding, maintenance, and closure
3. Maintain accurate client data across platforms ( CRM, Xero) in line with GDPR
4. Implement and manage quality assurance systems and document control
5. Coordinate financial processes: invoicing, credit control, purchase orders
6. Support team operations, recruitment, meetings, and business development
7. Report on KPIs, client satisfaction, and quality performance to senior leadership
What you'll need to succeed
8. Strong client service ethic and attention to detail
9. Recent and substantial experience in senior business support, office management or equivalent position.
10. Proficiency in Microsoft Office
11. Experience with ISO9001:2015 quality systems
12. Excellentmunication, organisation, and interpersonal skills
What you'll get in return
13. Environmentally consciouspany
14. Hybrid working
15. Free parking
16. Full benefits package available with application progression.