Lettings and Neighbourhoods Officer
* Workington
* 36.25 hours per week
* Permanent
* £32,640 - £34,680 + benefits package
Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Lettings & Neighbourhoods Officer, permanently, working 36.25 hours per week with a salary of £32,640 - £34,680. The role will be primarily based in Workington, where you’ll work as part of a dedicated team committed to delivering excellent housing services.
If you are looking for an exciting new role, this is a great opportunity to join the Lettings & Neighbourhoods Team at CCHA.
As a Lettings & Neighbourhoods Officer, you would be part of a friendly, professional and customer focused team with responsibility to deliver an excellent service across all aspects of lettings and tenancy management, including issues of safeguarding and anti-social behaviour. Having previous experience working within social housing, you will be self-motivated with a positive attitude and able to work to tight deadlines.
To be successful in this role you will have skills and experience that includes:
* Delivering an excellent service across all aspects of lettings, tenancy management, resident engagement, safeguarding and anti-social behaviour
* Maintaining accurate and timely marketing information for vacant properties
* Excellent customer care and engagement
* Meeting team targets and responding to all customer enquiries
If you like what you’ve read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.
You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click “Apply Now” to complete our online application.
Closing date for applications: Sunday 29th March 2026
Interviews to be held: Via Microsoft Teams on Thursday 2nd April 2026.