Overview
A well-established furniture company, centrally located in the Medway towns, are seeking a proactive Customer Service & Sales Administrator on a temporary basis. There may be permanent opportunities for the right candidate.
Responsibilities
* Processing sales orders efficiently and accurately
* Supporting sales and customer service teams in meeting key performance targets
* Managing customer web portals and ensuring orders are delivered in full and on time
* Handling service requests, returns, and credit requests with professionalism
* Responding to telephone and email enquiries promptly and courteously
* Inputting data accurately into relevant systems and databases
* Coordinating inspections and liaising with third-party companies (where required)
* Following company procedures and processes to maintain quality and compliance
Hours
Hours of work are Monday to Thursday, 8.30am - 5.00pm (1-hour unpaid lunch), and Friday, 8.30am - 4.30pm (30-minute unpaid lunch).
If you\'re motivated, conscientious, and enjoy delivering excellent customer service, please apply today
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