Job Details
Location: Braehead, Glasgow, Hours: Full Time, 37.5 hours per week OR Part time 30 hours a week, Shift Times: Monday - Friday 09:30 - 19:00, Saturday 09:30 - 18:30, Sunday 10:00 - 16:00, Contract Type: Permanent, Salary: Competitive, Closing Date: Thursday 19th March 2026.
Overview
At Virgin Atlantic Holidays, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. We’re proud to offer a supportive work environment where no two days are the same. You’ll enjoy a dynamic shift pattern that includes weekends, bank holidays and evenings, all part of creating unforgettable experiences for our customers every single day. We love to disrupt the market with fresh ideas, bringing new approaches to the industry and remaining a loud and proud voice for positive change — be it on issues of sustainability, people, or our communities. If you’re ready to take your career to new heights, read on.
Join Virgin Atlantic Holidays as a Personal Travel Adviser and help create unforgettable holiday experiences. You'll inspire customers with your travel expertise, recommend and sell holidays, and work towards achieving high sales targets. Enjoy comprehensive training, fantastic travel benefits, and a dynamic work environment.
Day to Day
* Provide outstanding customer service during every interaction, both pre and post-sale, embodying our values of 'Think red', ‘Make friends’ and ‘Be amazing’
* Strive to exceed personal and team sales targets with determination and a proactive approach
* Maintain up-to-date knowledge of destinations and products, driven by your passion and curiosity for bespoke luxury travel
* Offer daily support to colleagues, Supervisors, and the Area Manager, creating a collaborative and friendly work environment
About You
* Demonstrated sales skills, with experience of achieving targets in a face-to-face sales environment
* Previous experience working within the airline, travel, or tourism industry is highly desirable
* A strong commitment to building a repeat customer base through exceptional service and effective relationship management
* Proven ability to overcome challenges in a fast-paced, constantly evolving environment
* A strong passion and curiosity for luxury travel, with the drive to stay informed about the latest travel trends, destinations, and products
* Flexibility to work a range of shifts in line with customer demand, including evenings, weekends, and bank holidays
What We Offer
We're here to help you become a destination expert. With our blended training programme, you'll confidently recommend and sell holidays, ensuring our customers have the best store experience. Our training kicks off with our ‘First Dates’ induction day at our flagship head office in Crawley, followed by a three‑week programme combining classroom, virtual and in-store training.
* Industry-leading Staff Travel benefits with up to seven flights a year to any Virgin Atlantic destination (did someone say Barbados?)
* Generous commission scheme that rewards you for exceeding your targets
* Ongoing coaching and development throughout your career
* Generous contributory pension scheme and life assurance
* Our iconic Vivienne Westwood uniform in your choice of styles!
Equal Opportunity
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world — no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and uphold an inclusive environment where everyone can thrive. If you need any assistance to make your journey with us accessible, let us know and we will support you throughout your recruitment journey.
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