Fish Brothers Skoda Swindon Parts Advisor Apprenticeship
ŠKODA is driven by something different. We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, we can give you the life and technical skills you need to be part of our team.
Overview
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories, including the ordering, selling, and managing of stock to meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories they need to complete their daily tasks.
Responsibilities
* Providing advice to customers who are having problems with their vehicles.
* Taking sales orders from customers face to face and over the phone.
* Stock control for vehicle parts and accessories.
* Maintaining an ordered stock room.
* Raising invoices for parts sold.
* Liaison with internal teams to ensure the correct stock is placed at the right time.
Training and Qualifications
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
Qualifications Received
* Level 2 Customer Service Practitioner Standard
* Brand specific certifications
* Level 2 / Level 5 Customer Service Apprenticeship
* Brand specific certifications
Minimum Entry Requirements
GCSE grades 9–4 (A–C) or equivalent in English, Maths and one other subject. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A–C or above in English, Maths and either a Science or Technical subject.
* Equivalents include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland).
Desired Skills
* Methodical approach with attention to detail.
* Excellent communication skills; IT literate (full training provided).
About and Prospects
We are looking for people who are passionate about our industry and our brand. After completing the apprenticeship, there are opportunities to progress toward roles such as team leaders and managers within the retail network or at head office.
How to Apply
Apply now to join Fish Brothers Skoda Swindon as a Parts Advisor Apprentice. The apprenticeship combines on-the-job training with formal qualifications and brand certifications.
Notes
We reserve the right to close the advert early if we receive a sufficient number of applications. This description reflects the information provided in the original job posting and does not add or alter any factual requirements.
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