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1st - 2nd line it support engineer

Tonbridge
TieTalent
It support engineer
Posted: 23h ago
Offer description

Join to apply for the 1st - 2nd line IT Support Engineer role at TieTalent.

4 days ago Be among the first 25 applicants.

About

This rapidly expanding IT services company in West Kent is seeking a dedicated and versatile 1st - 2nd line support engineer to join their customer-focused IT support team.

IT Support Engineer – The Role

This is a busy and very friendly & collaborative team. You’ll operate in a service desk environment, combining escalated helpdesk support with some on-site duties at clients, mainly SMEs, with a few corporates, based in Kent, East Sussex, Surrey, and SE London.

IT Support Engineer – The Person

Personality is key—being a ‘people person’ with excellent client skills, a positive outlook, and enjoyment in solving client issues and supporting junior staff. The culture emphasizes the importance of the right fit. Experience with IT MSP is preferred but flexibility is considered. Candidates should ideally be able to drive.

IT Support Engineer – Your Technical Skills

Your technical support skills should include:

* Windows 10, 11, Mac OS
* Windows Server, Group Policy, DNS, backup systems, printing
* MS 365, Exchange online, SharePoint, Intune, Azure
* Mobile device management – Windows, iOS, Android
* VoIP
* Networking knowledge: LAN, WAN, VPN, VLANs, switches, firewalls, routers, WiFi

Summary

The company is well-established with ambitious growth plans, offering a great opportunity to be part of their development. Salary up to £32,000. Services are advertised by Dupen, an agency.

Nice-to-have skills

* Windows Server
* DNS
* InTune
* Azure
* Windows, iOS, Android
* VoIP, WAN, VPN, switches, firewalls, routers

Location: Tonbridge, England, United Kingdom.

Work experience: Systems Administrator.

Languages: English.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Information Technology


Industries

* Technology, Information and Internet

Referrals can double your chances of interview success. Get notified about similar jobs in Tonbridge, East Sussex, Rochester, Little London, Crawley, Salfords, Reigate, Gatwick, and nearby areas.

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