The role
We are looking for a Communications and Outreach Assistant (maternity cover) to support ELF’s communications and engagement activities over a 12-month period.
This early-career role blends digital communications with hands-on outreach. You will help produce content for social media and newsletters, support patient education activities and contribute to building strong relationships with individual patients and patient organisations around the world.
Our communications evolve in response to audience needs and the changing digital landscape. We are looking for someone confident in a dynamic environment, eager to contribute ideas and motivated to learn and grow. Whether your strengths lie in content creation, community building or inclusive outreach, there is space to grow and shape your work.
You will join an experienced and supportive team where collaboration is key. Your colleagues bring knowledge, kindness and enthusiasm, working together to deliver clear and impactful communications.
What you will do:
* Develop and share engaging social media content (graphics, posts, reels) to raise awareness and encourage participation
* Coordinate and edit ELF’s bi-monthly newsletter, reaching 12,000+ subscribers with relevant and timely updates
* Keep website content current and accessible, using WordPress and lay language principles
* Write and suggest news items on a variety of topics, from the latest medical research and policy to patient activities and achievements.
* Support education outreach, ensuring materials are translated and published in multiple languages to reach patients and families across Europe
* Build and manage relationships with individuals and patient organisations through email, phone, video call or in-person at events
* Help coordinate patient-led events and drop-in sessions, managing logistics and ensuring inclusive participation
* Encourage patient and public involvement in ELF’s projects, surveys and opportunities
* Assist the wider team with administrative tasks as needed
What we are looking for:
* Some experience in communications and/or outreach (through study, volunteering or previous roles)
* Strong people skills—confident, compassionate and able to connect with a wide range of audiences
* Excellent written communication, with the ability to turn complex ideas into accessible content
* Organised, proactive and able to manage multiple tasks and deadlines
* Comfortable using Microsoft Office and Canva; basic WordPress skills are a bonus, although training is available
* Interest in health communications, education equity or patient advocacy
* Willing to pick up the phone and engage directly with patients and stakeholders
* Some experience engaging with communities, with an understanding of grassroots outreach and how to encourage participation and connect people with relevant information and opportuntiies
Why this role matters
This role provides the opportunity to work closely with patient organisations and engage directly with individuals through accessible communications. Too often, those who could benefit most from support are the least likely to access it. At ELF, we are committed to changing that. This maternity cover position offers the chance to build meaningful relationships, shape communications and make a real difference across Europe.