What you’ll be doing
as a HR Coordinator
1. Supporting HR Administration across the People Team
2. Act as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriate
3. Maintain data using Company specific systems ensuring that records are accurate and up to date
4. Generate and issue formal documentation
5. Undertake ad hoc project work when required
6. Communicate with a broad range of people in a courteous and professional manner
7. Liaising with Line managers, the IT Service Desk, and the wider business
8. Updating employee records with changes to pension contributions
9. Undertaking ad-hoc reporting and providing project support as required
10. Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved
11. Ensuring achievement of Key Performance Indicators (KPIs)
12. Working collaboratively and providing support to others within the People Services team
Base Location: Hybrid – Reading
Working Pattern or hours: 36 hours
What you should bring to the role
To thrive in this role, the essential criteria you’ll need is:
13. Great organisational skills
14. Able to multi-task
15. Highly organised and responsive, with an ability to deal with a high volume of queries each day
16. Great communication skills
17. Great IT skills including use of Microsoft Outlook
18. Advanced level of Excel
19. Resilient and able to be flexible to change in demands, whilst remaining approachable.
20. Trustworthy, with the ability to maintain confidentiality
21. Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times
22. Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required
What’s in it for you?
23. Competitive salary up to £28,000 per annum, depending on experience
24. Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
25. Performance-related pay plan directly linked to company performance measures and targets
26. Generous Pension Scheme through AON
27. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.