An exciting opportunity has arisen in our busy International Trade department.
Responsibilities and Tasks
International Trade & Customs Advice
• Deal effectively with enquiries and provide high quality practical advice, support and guidance to clients and members regarding their international trade, customs procedures & declarations, trade documentation.
• Delivery as appropriate valued added bespoke trade related advisory service such as customs audits, origin rules and customs special procedure applications.
• Understanding and providing effective information about classification of goods, international trade terms, duties & tariffs and getting goods and services to market.
• Liaison and effective communication with other Government agencies or similar such as HMRC as and when required.
• Effective data management and archiving.
Global Membership
• Proactive account Management of Global members to secure annual retention to agreed targets
• Acquisition of new members to agreed targets
• Building rapport with new and existing global members, to ascertain their challenges and global aspirations
• Regular cross departmental working to support in the development of the continuous development of the Global membership offer
Business Development
• Work with the Head of International Trade (HoIT) & Business Development Manager, Trade (BDM, T) to research and analyse data to aid decision making and development of marketing activity for our International Trade & Customs Services
• Work with the HOIT and BDM, T in the development of new trade related projects (funded or commercial)
• Work with the HOIT and BDM, T on the delivery of a structured events and trade training programme, including tutoring
• Provide effective support the development of new partnerships relationships, as well as maintaining existing ones
• Maintain excellent knowledge of our International Trade service and Membership offer
• Proactive assistance in the selling of our wide range of International Trade and Customs Services.
• Effective recording of members, customer & supplier interactions on our inhouse CRM system and any other relevant documents, as required
This is a full time role based in our Slough office.
Salary - £45k per annum