Personnel Solutions are looking for an enthusiastic and personable Aftersales Advisor to join our client’s team in Worksop, S80. This is intended to is to act as a single point of contact for the customer, providing relevant, accurate and timely information through each stage of the process, ensuring customer expectations are met and exceeded. Hours – 8am – 5pm Monday to Friday Every other Saturday morning paid at overtime. £27,040 Duties – * Comply with company Safety, Health and Environmental (SHE) policies at all times. * Work in accordance with the Service Flow. * Handle telephone enquiries, answering the phone in a friendly and open manner using the company standard greeting. * Plan work by running ADP service due reports, checking customer data quality, and arranging work with customer, capturing mileage via C200 or verbally. * Create job cards, checking for existing parts and service WIPs and campaigns, consulting with customer and follow through to completion. Load job into Customer Compliance System. * Agree with the customer and workshop who will pay for the work – Retail / Warranty / Contract. * Check account detail and level of credit left, obtain authorisation, and obtain order numbers from customers. * Maximise service and parts profitability through the use of professional sales techniques. * Load workshop schedule to maximise workshop c...