Primary Purpose
The primary purpose of this position is: To counsel DOD military and civilian personnel, their family members, and DOD civilian contractors on a variety of passports, visa subjects and will be sight security manager to override our ID card office for DEERS and RAPIDS.
Qualifications and Eligibility
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions.
SPECIALIZED EXPERIENCE
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes explaining policies and entitlements for information identification card, travel regulations, and transportation of household goods; advising on federal entitlements administered by agencies and their impact on any other federal entitlements; assess the financial condition and immediate long range needs of members and their families (mortuary benefits, life insurance, cost analysis, tax benefit computations); utilize databases, spreadsheets and word processing applications to complete work and prepare reports.
EDUCATION
Successfully completed four years of education above the high school level leading to a bachelor's degree with courses related to the occupation. NOTE: You must submit a copy of your transcripts.
COMBINATION OF EXPERIENCE AND EDUCATION
A combination of experience as described in the job opportunity announcement and education. Therefore, having a combination of experience and education. NOTE: You must submit a copy of your transcripts.
TIG REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS
Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs)
1. Knowledge of Department of State, Department of Defense, and Air Force rules, procedures, directives and instructions, and operations that apply to the employee in order to perform the procedural work of the office for preparing and processing official passports and visas.
2. Knowledge and ability to research, analyze, interpret, and apply rules, regulations, procedures, and standard safety and health practices relating to passport and visa application and military relocation actions.
3. Knowledge and ability of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents, such as letters, reports on any subordinate employees, orders for military personnel, spreadsheets, databases, graphs, government computer programs/systems, and official government documents as it relates to passport and visa requests and relocation of military personnel. A qualified typist is not required.
4. Knowledge of correct grammar, spelling, punctuation, capitalization, and formation to be able to accurately prepare and edit documents, written correspondence, reports, and charts.
5. Ability to plan, organize work and meet deadlines.
6. Ability to speak distinctly and communicate effectively both orally and in writing and maintain effective work relationships.
PART-TIME OR UNPAID EXPERIENCE
Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE
Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
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