CTX Group Wellingborough, England, United Kingdom
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CTX Group Wellingborough, England, United Kingdom
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Location: Wellingborough
09.00-17.00 Monday to Friday
Salary: From £27,000 per annum subject to experience.
Our client is a manufacturer of promotional goods, producing products for world-famous brands based in Wellingborough.
Position: Sales Administrator
Location: Wellingborough
Hours: Full Time - 09.00-17.00 Monday to Friday
Salary: From £27,000 per annum subject to experience.
Our client is a manufacturer of promotional goods, producing products for world-famous brands based in Wellingborough.
What will your role as a Sales Administrator look like?
* Building relationships with our clients and understanding their needs and requirements.
* Quoting and upselling products with our client's brand requirements
* All sales order administration, including order processing, dispatch and after sales, following all processes correctly.
* Allocating and monitoring stock levels of materials.
* Liaise with customers and suppliers (UK and global) via email and telephone communication, giving excellent customer service at all times.
* Use production reports to monitor, and chase where necessary, things such as outstanding tooling, approvals, and delivery dates to avoid/spot any upcoming problems.
* Be the first port of call for customer complaints, escalating to management when necessary.
o Work closely with the Office Manager, and Directors, aiding when required.
o Work as a team with all office and factory staff, communicating necessary information, issues, or requests clearly.
o Report any concerns, issues, or complaints to your Line Manager immediately to avoid any delays in resolution.
o Maintaining a high level of confidentiality when dealing with sensitive data.
Are you the right person for the job?
* Ability to manage a varied workload, working autonomously and without constant direct supervision.
* Excellent attention to detail and strong organisational skills.
* Ability to listen and understand a customer's requirements and guide through/upsell the products accordingly.
* Exceptional customer service skills.
* PC proficient, with effective Microsoft Office 365 skills.
* Ability to multi-task and complete tasks promptly.
* Effective telephone manner and verbal skills.
* Effective and professional written communication.
* Ability to deal effectively with people at all levels and from all backgrounds.
* Enthusiastic about working as part of a team.
What can you expect in return?
* Days Holiday = 31 days (including all Bank Holidays)
* Christmas closure
* Employees are auto enrolled into the company pension scheme
* Flexible working options
* Onsite parking
* Onsite small gym and shower
* Family business with a friendly working atmosphere
Please apply today with your current cv and covering letter to
INDKTT
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Marketing Services
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