Overview
As the Senior People & Culture Partner for Retail, you will play a pivotal role in shaping the employee experience across Warner Bros. Studio Tour London - The Making of Harry Potter and associated UK retail locations. This strategic and hands-on position supports our retail outlets, warehouse operations, and e-commerce, buying & design, and merchandising teams. You'll work closely with Retail leadership and cross-functional teams to deliver impactful people strategies, drive cultural initiatives, and ensure compliance with employment legislation and company policies.
Responsibilities
* Act as a trusted advisor to Retail leadership on all people-related matters.
* Build strong relationships across the Retail business to understand goals and deliver tailored people solutions.
* Lead and manage complex employee relations cases with a commercial and preventative approach.
* Provide expert guidance on HR policies, employment law, and best practices.
* Deliver key projects from the annual People Plan focused on culture, engagement, wellbeing, and inclusion.
* Adapt and implement the People Plan for Retail, ensuring effective communication and delivery.
* Support and embed inclusive practices across recruitment, onboarding, performance, and engagement.
* Coach managers in performance management, capability building, and inclusive leadership.
* Oversee recruitment processes and approvals in Workday, ensuring alignment with workforce planning.
* Champion onboarding and induction experiences that reflect our brand and values.
* Proven experience in a senior HR/People Partner role within a high-volume, customer-facing retail environment.
* Demonstrated experience leading a small team and driving results in a business area.
* Strong expertise in employee relations with a proactive, solutions-focused approach.
* Up-to-date knowledge of UK employment law and HR compliance.
* Experience managing the full employee lifecycle, from recruitment to offboarding.
* CIPD Level 7 or equivalent qualification.
About Warner Bros. Discovery – Working Model
Hybrid Working: This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
Company Values and Guidance
How We Get Things Done… This is central to how we operate. Our guiding principles are the core values by which we work. You can find them at www.wbd.com/guiding-principles/ along with insights from the team on what they mean and how they show up in day-to-day work. We hope they resonate with you and look forward to discussing them during your interview.
Diversity and Equal Opportunity
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences. Being an equal opportunity employer means that we consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
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