About the role
The Guinness Partnership is looking to recruit an Anti-Social Behaviour and Legal Officer to join our Safe Neighbourhoods and Support Service team based in Oldham on a full-time, permanent basis. This is role requires you to work 3 days in the office and 2 days you can work remotely.
You will manage and investigate a caseload of Anti-Social Behaviour (ASB), legal and fraud cases covering a region. This will involve early intervention remedies as well as taking legal action, determining tenancy breaches, investigating, and taking action against any tenancy fraud. The successful candidate will work closely with residents and perpetrators of ASB. You will also prepare legal cases which includes drafting effective witness statements and court applications for possession and you will work closely with our field based Safer Neighbourhoods Officers
What we're looking for
We are looking for a highly self-motivated individual with excellent customer service and case management skills.
Essential Experience:
* Excellent customer service delivery, demonstrating good communication and interpersonal skills.
* Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
* Strong investigation skills and good understanding of case management.
* Experience of working in a climate of legislative and organisational change.
* Proven problem-solving and decision-making skills.
* Resilient and able to deal with challenging situations and deliver sustainable outcomes.
* Good attention to detail.
* Excellent oral and written communications.
* Good knowledge of Microsoft Office.
* Demonstrates the Guinness Behaviours.
Desirable:
* Proven experience of building relationships with external agencies.
* Experience of working in the housing or property sector.
* Strong knowledge of regulatory legislation for social housing.
Essential Qualifications
* Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher.
If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
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The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.