We are currently looking for an administrator or co-ordinator to join our Risk and Best Practice team. This is a full time and permanent role. This role sits within our hybrid working policy so ideally you will be based in our Newcastle office at least two days a week. So what's the role? Reporting to the Internal Audit Manager, you will provide essential administrative support to the Internal Audit and the wider Risk and Best Practice team. You will be responsible for planning, coordinating, and delivering support across a range of compliance and audit-related activities. These include managing ISO programmes, client audit programmes, the internal audit programme and audit system, as well as the business continuity programme. You will also oversee administrative processes related to staff onboarding and departures, practising certificate renewals via mySRA, and various audit projects. A core part of your role will involve setting up and maintaining accurate and compliant record-keeping systems. These systems will ensure that all key activities are effectively administered and that appropriate documentation is retained to meet both internal standards and regulatory requirements. You will be expected to gather and analyse data methodically, producing clear, concise, and accurate reports and outputs to support decision-making and audit processes. In addition to your audit responsibilities, you will provide diary management and general administrative support to the team. You will also contribute to the delivery of the Risk and Best Practice helpdesk service, offering timely and professional assistance to internal stakeholders. Flexibility is key, as you may be asked to support other team projects and initiatives as required. What we are looking for: We're looking for a proactive and professional individual who brings energy, initiative, and a commitment to excellence in everything they do. You'll be someone who naturally builds strong relationships with colleagues, clients, and partners, always projecting a positive attitude and striving to exceed expectations. Clear and confident communication is essential, as is the ability to adapt quickly, multitask effectively, and remain composed in a fast-paced environment. The ideal candidate will be highly organised with strong administrative and coordination skills, paired with a sharp eye for detail and the ability to analyse data effectively. You'll be a collaborative team player who supports others and contributes to a positive, solution-focused culture. Above all, we value someone with a strong work ethic, a professional mindset, and a genuine enthusiasm for delivering outstanding service. To be successful you will have: 2-3 years administration and co-ordination experience Be competent in the use of Microsoft packages (Word/Outlook/Excel/Teams/PowerPoint) Highly effective organisational skills Proven track record of producing accurate and high-quality work
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