Service Engineer – Fire & Security – Securitas Technology UK
Location: Motherwell, Scotland
Pay: Competitive salary with growth opportunities
Job Description
In this role you will maintain and service fire & security systems, taking ownership of issues, resolving them effectively and preventing future challenges.
- Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
- Use PDA management software to manage service calls and maintenance visits.
- Attend and resolve daily service calls plus scheduled maintenance work.
- Take responsibility for vehicle and stock, ensuring proper maintenance.
- Bring a proactive, positive “can‑do” approach to every job.
- Join the call‑out rota, with opportunities for additional earning potential.
- Work flexibly when needed to meet client demand.
- Be based within ~30 minutes of your working area for responsive service.
Qualifications
- Eligible to obtain Security Clearance (SC).
- At least 3 years’ experience in the security systems industry.
- Proven field service/technical experience.
- Clean full UK driving licence.
- Solid understanding of industry standards.
- Right to work in the UK, with a 5‑year checkable history.
- Strong problem‑solving skills and ability to work independently.
- Ability to spot and refer potential sales opportunities (commission available).
- Good communication, time management, and planning skills.
Technical Knowledge
- Intruder systems: Texecom, Galaxy, Pacom & GE ranges.
- Access Control (PC‑based & standalone): Lenel, CEM, C‑Cure, PAC & Paxton.
- CCTV systems across analogue and IP platforms.
- Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
- Strong IP networking skills and understanding of basic electrical principles.
