Service Engineer – Fire & Security – Securitas Technology UK
Location: Motherwell, Scotland
Pay: Competitive salary with growth opportunities
Job Description
In this role you will maintain and service fire & security systems, taking ownership of issues, resolving them effectively and preventing future challenges.
* Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
* Use PDA management software to manage service calls and maintenance visits.
* Attend and resolve daily service calls plus scheduled maintenance work.
* Take responsibility for vehicle and stock, ensuring proper maintenance.
* Bring a proactive, positive “can‑do” approach to every job.
* Join the call‑out rota, with opportunities for additional earning potential.
* Work flexibly when needed to meet client demand.
* Be based within ~30 minutes of your working area for responsive service.
Qualifications
* Eligible to obtain Security Clearance (SC).
* At least 3 years’ experience in the security systems industry.
* Proven field service/technical experience.
* Clean full UK driving licence.
* Solid understanding of industry standards.
* Right to work in the UK, with a 5‑year checkable history.
* Strong problem‑solving skills and ability to work independently.
* Ability to spot and refer potential sales opportunities (commission available).
* Good communication, time management, and planning skills.
Technical Knowledge
* Intruder systems: Texecom, Galaxy, Pacom & GE ranges.
* Access Control (PC‑based & standalone): Lenel, CEM, C‑Cure, PAC & Paxton.
* CCTV systems across analogue and IP platforms.
* Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
* Strong IP networking skills and understanding of basic electrical principles.
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