Customer Service Representative
Kings Hill
12-month FTC, 35 hours per week
Hybrid role after probation
£25,388 per annum
We are recruiting for a Customer Service Advisor on behalf of our well-established client based in Kings Hill.
The aim of this role is to deliver 5-star service and support to both new and existing customers. The ideal candidate will have experience in financial services or an office-based customer service environment. Candidates must be able to drive to the location, unless they reside in Kingshill.
Duties for this position include:
* Respond to customer enquiries in a professional, timely manner and efficient manner in line with the clients internal standards
* Participate in active communications between the Customer Service teams
* Obtain a high level of knowledge around the companys systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems
* Processing payments
* Maintain and be aware of relevant internal policies and comply with these
The successful candidate will have:
1. Previ...