Overview
Working in our stores is fast-paced and customer-focused. Stores are at the heart of the local community, delivering outstanding value, quality, and service. As a Services Assistant, you’ll be a key part of providing the best shopping experience for our customers.
Eligibility information is listed below. You must meet local age requirements and have Right to Work eligibility where applicable.
What you’ll be doing
* Always being on hand to serve and support customers on our checkouts, self-service tills, kiosks or petrol stations, answering questions and proactively offering help
* Picking and selecting quality products on the shop floor for customers using our On-demand grocery ordering service and assisting with Click & Collect parcels
* Building knowledge about products, services and promotions to provide recommendations
* Dealing with complaints, refunds, shelf tickets and advertising
* Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague
* Friendly and welcoming with genuine enthusiasm for helping customers
* Thrives in a fast-paced, physical and high-energy environment and enjoys being part of a team
* Takes responsibility for owning tasks and uses initiative to solve problems
* Flexible and productive across the store, fully trained in a variety of skills, with opportunities to learn and develop
* Comfortable learning to use new digital tools and technology
* Great attention to detail, keeping the store clean and tidy to create the best shopping experience
Working in our rewards
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday
* Free food and hot drinks provided for Colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – employer contributions matched between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers, and more
* Wellbeing support – including free access to the Employee Assistance Programme
Eligibility
* You must be above the school-leaver age in your country (School leaving age)
* If shifts include hours before 6am or after 11pm, you will need to be at least 18 years old
* You must have Right to Work eligibility in the UK
Additional information
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.
Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavor to support you.
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
Location
Ashford, England, United Kingdom
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