Job Description
Experienced Travel Consultants needed!
Passionate about travel and great service? already have experience in using a GDS and want to work selling to agencies rather than all direct customers? We’re looking for an experienced travel consultant to join a busy small call centre office, based in London in the Fulham area, assisting clients book amazing trips around the world and providing expert advice on all things travel! Working 5 days - Mon- Fri 9am – 6pm, Saturdays 9am -5pm and no Sundays!
As a travel consultant you will:
* Handle inbound and outbound calls, managing new bookings and online booking enquiries.
* Upsell travel extras including accommodation, tours, car hire, upgrades and more.
* Use a GDS to manage complex itineraries and make booking amendments.
* Deliver excellent customer service on every call and support customers throughout their travel journey.
* Work in a fast-paced environment, contributing to earn your own commissions as well as team targets and overall business success.
As a travel consultant you will have:
* Experience using a GDS either Galileo, Amadeus or sabre
* Travel industry sales experience
* Strong customer service and communication skills.
* Good knowledge of worldwide destinations and airline products.
* A sales-driven mindset and ability to build rapport quickly.
Travel consultant extra info:
* Salary up to £30k base plus commissions.
* Opportunity to develop travel knowledge further and work in a newly developed team.
* Ability to close sales over the phone
* Office based - some hybrid days after probation possible
This is a full-time role working Mon- Fri 9am – 6pm, Saturdays 9am -5pm and no Sundays. However, if you need a slightly later shift pattern (ie 9.30am – 6.30pm or 10am – 7pm) and have all the above then this may be considered also. Part time will also be considered of a min 4 days ( 32 hours a week)
To apply for this travel consultant role, please contact Kelly on kelly@candm.co.uk or call Kelly on 01612384490 quoting ref: KR60570