Social network you want to login/join with:
Assistant Store Manager, Weston-super-Mare
Client:
JD Group
Location:
Weston-super-Mare, United Kingdom
Job Category:
Retail
EU work permit required: Yes
Job Reference:
05a6103912b0
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Role overview:
We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing excellent service.
Responsibilities:
* Supporting the Store Manager in running all store operations to meet or exceed sales & KPI targets. Setting sales goals, tracking performance, and evolving processes for store growth.
* Creating a positive team culture through recruiting, training, and developing staff. Building a motivated, high-performing team for store success.
* Analyzing sales data and financial reports to make quick, informed decisions with the Store Manager, identifying opportunities operationally & commercially.
* Acting as the point of contact in the manager’s absence.
* Providing excellent customer service, addressing inquiries, and resolving complaints professionally.
* Managing day-to-day operations, including opening and closing procedures.
* Supporting cash management tasks such as transactions and till reconciliation.
* Participating in hiring, onboarding, and training new employees.
* Providing feedback and coaching to improve colleague performance.
* Supporting the Store Manager in maintaining colleague schedules for proper coverage and productivity.
Role objectives and KPIs:
* Contributing to achieving or exceeding the store's monthly sales target.
* Driving additional KPIs including Units, Conversion, ATV, UPT.
* Achieving upselling or cross-selling targets.
* Maintaining a high Net Promoter Score.
* Ensuring stock accuracy during store audits.
* Ensuring all new colleagues complete mandatory training.
* Ensuring employee satisfaction or engagement survey results meet or exceed company benchmarks.
* Assisting in keeping operational costs within budget.
Skills and Experience:
* Previous supervisory or management experience in a fast-paced retail/customer-facing environment.
* Passionate about retail with a good understanding of latest trends and competitors.
* Experience in coaching and developing individuals.
* Strong communication skills.
* Proven track record of achieving/exceeding sales targets and KPIs.
* Experience analyzing KPI data for commercial decisions.
* Keen eye for detail & commerciality; visual merchandising experience is advantageous.
* Ability to promote JD Group values internally and externally.
Employee Benefits:
* Quarterly discretionary bonus schemes.
* 30% discount on many products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
* Exclusive retail and hospitality discounts via TELUS Health.
* Access to digital health and well-being services.
* Health cash plans.
* Internal development courses for personal and professional growth.
* Opportunities for apprenticeships & accredited qualifications.
* Discounted gym memberships at JD Gyms.
* Life Assurance.
* Access to colleague networks and support initiatives for positive change.
* Volunteer opportunities and support for JD Foundation.
* Employer engagement forums to influence positive change.
#J-18808-Ljbffr