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Office Manager
Permanent Role
Leicester-Based
£31,000-£33,000 per year
Your company
Our client is looking for an Office Manager responsible for the efficient functioning of the office through a range of health & safety, administrative, financial, and managerial tasks.
Your role
The Office Manager's role is to ensure the smooth running of the office on a daily basis and will be responsible for the delivery of all areas of responsibility. This will require managing and scheduling a team to meet varying loads throughout the day.
1. Health and Safety: Oversee health and safety for the site, working closely with the Health & Safety Manager to ensure compliance. Carry out risk assessments and attend quarterly health and safety meetings (travel may be required).
2. Budgets: Work with the Head of Facilities to create budgets for all areas within responsibility. First-line approval of all spends, with the second line being the Head of Facilities.
3. Statutory compliance: Ensure statutory compliance in all required areas within the scope of responsibility.
4. Service Levels: Develop and agree on service provision and levels within all areas of responsibility in conjunction with the Head of Facilities.
5. Processes and Procedures: Develop, implement, and maintain documented processes to deliver the agreed service levels within all areas of responsibility.
6. Primary Contact / Help Desk: Main contact and issue manager for all issues raised by the sites within the scope of responsibility, with escalation to the Head of Facilities.
7. Reporting: Meet monthly with the Head of Facilities to produce reports for board reporting.
8. Procurement: Manage day-to-day administration and management of contracts/suppliers, liaising with the Contracts Manager as required. Requests for additional purchases outside the scope of contracts are to be approved by the Head of Facilities.
9. Property: Manage day-to-day issues with property management agents, ensuring the Head of Facilities is kept fully informed.
What you'll need to succeed
The office manager will have the following skills and experience:
1. Experience in developing, managing, and operating administrative systems, including Microsoft Office software.
2. Management or health & safety experience.
3. Excellent organisational and time management skills.
4. Ability to lead and manage staff.
5. Confidence in fulfilling all spoken aspects of the role.
6. Knowledge and understanding of managing people.
7. Ability to work under pressure and meet conflicting demands within deadlines.
8. Effective communication skills at all levels.
9. Flexible and positive approach to change.
10. Willingness to work as part of a team.
11. Professional and customer service-oriented.
12. Ability to maintain confidentiality and discretion at all times.
13. Polite, professional, and enthusiastic manner.
What you'll get in return
* 28 days’ annual leave plus bank holidays (prorated for part-time)
* Healthcare cover
* Pension plan
* Life Insurance 4 x salary
* Interest-free travel loan scheme
* Employee Assistance Programme including counselling, legal, and consumer advice services
* Discounted gym membership
* Discounted dental scheme
* Cycle to work scheme
* Offers & discounts
* Great reward and recognition scheme
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