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Formby Hall is seeking a Sales Manager to joinits brilliant team of hospitality enthusiasts!
If you are an aspiring and ambitious individual, with a passion for the hospitality industry and a drive to make a real difference, then Formby Hall Golf Resort & Spa has an amazing opportunity for you! As Sales Manager, you will join our sales team reporting directly to the Commercial Director.
Who are we?
Formby Hall Golf Resort & Spa is a leading luxury destination in the North West of England.Set in 200 acres of lush green landscape, boasting 2 function rooms, 2 meeting rooms, 76 bedrooms, a luxurious spa and two golf courses, we offer the perfect location for Weddings, Events, conferences, meetings, team building and so much more.
What's the role?
As a Sales Manager, you will pro-actively source new business for the hotel, develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits.
Job Duties and responsibilities
* Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
* To take the business to the next level with an all-encompassing strategy, set out by RDOS,CD, that envelopes all areas of the business and takes advantage of the opportunities available.
* To be develop and implement (with the support of Commercial Director and GM) the Resort Sales plan, which encompasses direct sales calls; telesales; research; appointment making and trading; promotional campaigns; corporate entertaining, networking, social events, client familiarisation visits and contract negotiation.
* To drive and coordinate sales activity to maximise revenue from existing accounts at the hotel on a national and international level.
* To constantly recognise and develop new accounts from the corporate markets.
* To investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
* To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
* Regularly meet with the hotel General Manager and Commercial Director to communicate customers' feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
* Participating in trade shows and events within the hotels, the industry, and external organisations.
* Host client FAM trips at the hotel and conduct hotel show rounds.
* Play a key role in the repositioning of Formby Hall pre and post renovation.
What you'll need...
* Excellent communication skills to build trust and confidence in order to motivate and influence others.
* Knowledge of Opera Systems.
* Proactive sales experience within a hotel environment is a 'must'.
* Excellent communication skills and fluency in spoken and written English.
* Confident in meeting new people and presenting to large groups.
* Ability to analyse departmental financial data
* Able to demonstrate a comprehensive understanding of all the key business segments; Corporate/MICE/Group/Leisure/Consortia.
What are the perks?
* Company discount on rooms.
* Generous recommend a friend scheme.
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
* Access to a 24/7 Employee Assistance Program.
* Discounts on the hotel food & beverage.
* Recognition incentives.
* Team Member Events.
* Complimentary meal on duty in the Team Member canteen.
* Parking for cars, mopeds, scooters and bicycles
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Hospitality
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