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Job Description
Operations Manager | 4 Branded Hotel | Liverpool Waterfront
£45,000 - £50,000 + Bonus | Global Brand Perks | GM Progression Available
Looking to step into a visible, high-impact role with a global hotel brand?
This is a fantastic opportunity to join a well-established 4-star hotel in the heart of Liverpool, just moments from the city's iconic waterfront. With 150+ bedrooms and conference facilities for up to 300 delegates, this property blends international standards with local personality - offering both operational challenge and clear progression for the right leader.
What you'll be doing
* Leading and driving operations across Rooms, F&B, C&E and Guest Experience
* Coaching and developing department heads to deliver exceptional service
* Driving standards, efficiencies, guest satisfaction and brand compliance
* Supporting commercial delivery through revenue, cost control and labour planning
* Being a visible leader on the floor - always ahead of the guest journey
Who we're looking for
* An experienced Operations Manager or Deputy GM with a hands‑on leadership style
* Someone who thrives in a high volume,fast‑paced hotel environment
* Commercially aware, financially confident, and strong on people development
* Confident in leading the guest experience end‑to‑end, especially C&E
* Ambitious, solution‑focused and ready for the next step toward GM if desired
What's in it for you
* £45,000 - £50,000 + performance‑related bonus
* GM progression available within the wider international group
* Worldwide staff discounts across the group of hotels (rooms & F&B)
* Employee Assistance Programme
* Free parking & gym membership (site specific)
* Company pension & sick pay
* A supportive leadership team and investment in your development
If you're an ambitious hotel leader ready to make a real impact in a recognised global brand - while positioning yourself for future GM opportunities - we'd love to hear from you.
Please note: sponsorship is not available for this role. Candidates must have the right to work and be based in the UK.
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