As a Lead Digital Product Manager in the ACE organization, you will drive multiple products across a platform, contributing to defining, delivering, and managing the lifecycle of a suite of products that meet customer needs and align with Allstate’s strategic goals. You will lead and coach a team of Digital Product Managers to advance product strategy, driving innovation and growth.
Key Responsibilities
* Manage the strategic direction of a product family, ensuring alignment to highest priority outcomes, including vision and strategy for a suite of digital products.
* Conduct market and user research to identify trends, customer needs, and competitive landscape.
* Collaborate with cross‑functional teams to design, develop, and launch new digital products.
* Create forums for roadmap alignment and planning in support of strategic initiatives across the product portfolio.
* Optimize team ceremonies and practices, such as story grooming, prioritization, and backlog management.
* Define product performance metrics, monitor performance using analytics tools, and make data‑driven decisions.
* Communicate product progress and updates to internal stakeholders and external partners, ensuring appropriate prioritization and coordination.
* Engage in strategic vendor management, partnering with external vendors and internal sourcing leaders.
* Forecast and manage total cost of ownership, including vendor contracts, hardware costs, and labor costs, to ensure operational effectiveness.
* Gather and analyze customer feedback to continually improve the product.
* Drive maturity in product management practices and influence engineering, platform consultancy, and architecture leadership within the product domain and across ACE.
* Grow and mature Digital Product Management practitioner skills within the team by modeling expected skills and behaviors.
Essential Criteria
* Legal right to work in the UK; Allstate does not sponsor.
* At least 5+ years of experience as a Digital Product Manager.
* Minimum of 2 years’ experience coaching and mentoring multiple product teams.
* Experience in End User, Network, Compute, or Platform as a Service preferred.
* Experience with Agile methodologies and product management tooling.
* Understanding of development processes, human‑centered design, UX/UI design, and digital marketing.
* Ability to effectively communicate complex and innovative product concepts to cross‑functional development teams.
* Proven data‑driven decision‑making to influence product direction and prioritization.
Desirable Experience
* Experience working in the insurance industry or with enterprise‑level software solutions.
Skills
* Cross‑functional teamwork.
* External partner management.
* Influencing others.
* Internal stakeholder engagement.
* Product management and strategies.
* Roadmapping.
* Strategic direction and management.
* Systems thinking.
Supervisory Responsibilities
* This position has supervisory duties.
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