Role Overview
As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure.
Responsibilities
* Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
* Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
* Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
* Provide guidance and mentorship to team members on ServiceNow development and portal usage.
* Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
* Utilize ServiceNow best practices, coding standards, and ITIL processes.
* Participate in code reviews and provide constructive feedback to improve development quality.
* Write and maintain automated scripts that test your code against requirements.
Qualifications & Experience
* Significant hands‑on experience developing within the ServiceNow platform.
* Both ServiceNow development and administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
* At least one of the following certifications is required: ServiceNow ITIL Certification, ServiceNow Certified System Administrator (CSA).
* Understanding of ServiceNow architecture and performance optimization techniques.
* Strong development experience with JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer and Workflows.
* Excellent debugging and problem‑solving skills.
* Ability to write clean, maintainable, and high‑performing code.
* Excellent communication and collaboration abilities.
* Ability to work independently and lead technical initiatives.
Equal Opportunity Statement
We are a Disability Confident Employer and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
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