Part Time Customer Advisor - Broadband Technical (Northwich), Warrington, Cheshire
Client: EE
Location: Northwich, Warrington, Cheshire
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Long Description
Part Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be talking over the phone to customers with broadband tech-related queries. You could be helping someone with a simple router question or something more complex, supporting them throughout.
You don’t need specific experience to join us. As long as you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life is dynamic, and this role is designed with flexibility in mind. We’ll support you to succeed, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087 (£12.82/hr), rising to £25,684 (£13.12/hr) after 8 months, plus incentives and bonuses. Pro Rata for Part Time Hours
* Online GP access via telephone or video 24/7 for you and your immediate family.
* Market-leading paid carer’s leave, up to 2 weeks for supporting colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support to develop your career with tailored training and growth opportunities.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental cover for you and your family.
We offer a great team culture, meaningful support, and training to help you build a lasting career. What are you waiting for?
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