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Reporting to theVPof the EMEA Field Operations,the Sr Director, Chemistry EMEA will lead the EMEA Chemistry business, working closely with the Regional teams, to drive the growth of Waters consumables business across all markets and geographies within EMEA.
Critical to the role is to partner closely with the Regional General Managers and Product Marketing teams to develop and implement a strategy to drive sales of our consumables. Partnership with the instrument sales teams is critical to drive our position as the world’s leading Specialty Measurement Company.
The Chemistry/Consumables business is crucial to the success of the Waters EMEA business, and this role will lead a $100m+ P&L.
Responsibilities
* Develop and implement a comprehensive business plan for the Consumables business to drive consistent, sustainable growth in EMEA, ensuring attainment of AOP – This includes ownership of business strategies; pricing models; channel and organizational structure.
* Create a great customer experience forWatersconsumables customers. Understanding the uniqueness of the consumables customer journey and looking for ways to continually improve the sales and support process.This includes leveraginge-commerce as acriticalchannelto help drive growthand expand awareness of Waters products.
* Pursueattachmentsrates ofconsumablesin labs with competitiveinstruments.
* Build and develop a high performing team. This includes all (both direct and dotted line) team members that are responsible for the chemistry business in EMEA across field sales, inside sales, tech support and marketing. Creating a team of professionals that value diverse backgrounds and inclusion as core values.
* Active collaboration with EMEA GMs and Sr leadership to align and ensure successful execution of the consumables business plan.
* Build strong institutional knowledge acrossmarkets,actively looking forindustryand sub-markettrends toreact quickly toemergingopportunities. This includes support of new applicationsand market spaceswhen consumables technologies canprovide customer valueand create differentiation.
* Work closely with the commercial operations team to look for customer buying insights and cycles to maximize focus and efficiency of the consumable’s sales team. This includes looking for key KPIs and metrics to better understand the EMEA consumables business and to help the team accelerate growth.
* Develop and grow key customer relationships. Meeting regularly with key customers and industry stakeholders across markets to understand needs and enable the capture of VOC.
* Understand competitivestrategies acrossconsumables products, enabling higher attachment rates forboth Watersandcompetitiveinstruments. This includesLC Columns, Vials,sample prepandreagent kits.
* Identify keybusinesspartnerships(e.g.reagent partners)and potential commercial relationships to support revenue growth strategy.
Qualifications
Qualifications:
* Minimum BS in Technology, Scientific or Business field. MBA preferred.
* Solid experience working within the Life Sciences industry strongly preferred
* Strong background incommercial roles with a proven history of success
* Ability toeffectivelyinfluence at the executive leveland within peer group
* Strong leadership skills required
Key Skills:
* Working knowledge of Saleforce.com preferred
* Deep understanding of Waters’consumablesproducts
* Strategic mindset with strong execution focus
* Change management advocate
* Strong interpersonal skills
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
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