Business Analyst – Financial Services Location: Sheffield (Hybrid) | Practice Area: Business Consulting | Type: Permanent Translate complex banking challenges into clear, actionable solutions that deliver measurable value. The Role Capco is seeking a Business Analyst to join our Business Consulting practice in Sheffield. You will support the delivery of strategic change initiatives across Banking & Payments clients, working at the intersection of business and technology. You will partner with stakeholders to define requirements, analyse processes, and shape solutions that align to client objectives. This role offers the opportunity to contribute to large-scale transformation programmes while developing deep Financial Services expertise. What You’ll Do Gather, analyse, and document business and functional requirements across Banking & Payments programmes Facilitate workshops and stakeholder interviews to define current and future-state processes Translate business needs into clear user stories, process maps, and functional specifications Support impact assessments, gap analysis, and solution design activities Collaborate with project managers, technology teams, and client stakeholders to support successful delivery What We’re Looking For Experience working as a Business Analyst within Financial Services, ideally Banking or Payments Strong understanding of business analysis methodologies and documentation standards Ability to manage stakeholder relationships across business and technology teams Experience working in consulting or client-facing environments Strong analytical, communication, and organisational skills Bonus Points For Experience supporting regulatory, digital, or payments transformation initiatives Exposure to core banking systems, payments platforms, or customer journeys Familiarity with Agile delivery frameworks and user story development Experience conducting data analysis to support business decision-making Relevant certification (e.g., BCS, IIBA, Agile certifications) Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy We offer a competitive, people-first benefits package designed to support every aspect of your life: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement 8 complimentary backup care sessions for emergency childcare or elder care 5 weeks of annual leave with the option to buy or sell holiday days Minimum 40 Hours of Training Annually and a Business Coach assigned from Day One Convenient online GP services Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.