1. EARN $80K–$120K pa + Super + Incentives | Negotiable Based on Experience
2. Join a Reputable and Structured Automotive Service Organisation Based in Sandgate
3. Utilise Your Expertise in Service Advisory and Sales in a Dynamic Environment
About The Company
Our client is a premier automotive service provider dedicated to offering exceptional customer service and operational excellence. Their state-of-the-art workshop is designed for efficiency, equipped with advanced digital systems and a talented team of technicians. Here, they cultivate a supportive work environment led by experienced leaders who empower their staff to excel.
About The Opportunity
Our client is seeking a Service Advisor who is ready to take charge in this pivotal role. The candidate will be the face of the service department, responsible for managing customer interactions and driving performance metrics. Key responsibilities will include:
4. Owning every customer interaction, face-to-face and over the phone, with confidence and professionalism
5. Quoting, selling, and closing work by clearly communicating value and effectively handling objections
6. Consistently meeting KPIs related to gross profit, total sales, and customer satisfaction
7. Tracking every job from booking to completion, ensuring all details are attended to
8. Ensuring timely ordering of parts to guarantee job readiness, ensuring no delays
9. Maintaining an organised schedule that fosters efficiency and smooth operations
10. Following up on outstanding work to convert missed opportunities into revenue
11. Coordinating jobs to maximise technician productivity and eliminate downtime
About The Candidate
The ideal candidate will possess:
12. Proven experience as a Service Advisor
13. An automotive background is preferred
14. A strong sales ability supported by a successful track record
15. An acute attention to detail and a commitment to follow-through
16. An ownership mindset, demonstrating initiative and accountability
Additionally, the successful candidate will have:
17. A proactive approach to problem-solving and ensuring all tasks are completed
18. A passion for driving results and contributing to the overall success of the business
19. The ability to thrive in a fast-paced environment, maintaining composure under pressure
What's in it for You?
20. Competitive Salary: $80k–$120k Negotiable Based On Experience
21. Performance Bonuses: Tied To Gross Profit, Total Sales, And Customer Feedback
22. Organised Environment: Thrive In A Clean, Structured Workshop With Efficient Digital Systems In Place
23. Empowered Leadership: Experience True Leadership Without Micromanagement, Allowing You To Shine
24. Supportive Work Culture: Enjoy Weekly Coffee Van Visits, Monthly Team Lunches, And Engaging Quarterly Team-building Activities
Is your experience aligned with the requirements outlined? Are you passionate about delivering exceptional customer service while driving sales? Do you have a strong track record in the automotive industry? Are you ready to take ownership of the front counter and make a real impact? If you answered yes to these questions, apply today and don’t miss out on this exciting opportunity!
Apply Now