Programme Manager – Finance & Solutions (Transformation) Cirencester, Gloucestershire | Full-time | Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values: P assion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. A gile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C ommunity - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E xpert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role: We are looking for an individual with proven experience in programme or project management within Finance, Service Delivery, IT, Pre/Post Sales or Business Transformation to join our team to lead the transformation of the Finance & Solutions engine. This role will be focusing on simplifying and automating the customer lifecycle, strengthening financial integrity and enabling a predictable delivery engine to support complex solutions and expanding managed services. What You’ll Be Doing: Strategic Leadership Lead the Finance & Solutions workstream within the Transformation Programme, ensuring alignment with Kubus’ strategic shift to a services-led operating model. Translate commercial, financial and service-delivery goals into clear programmes with outcomes, KPIs, timelines and measurable value creation. Define the future-state operating model across Finance, Pre-Sales, Post-Sales, IT/Technical and Service Delivery, ensuring scalability, repeatability and auditability. Partner closely with the Finance Director, Head of Transformation and Chief Technical Officer to shape investment cases, programme priorities and architectural decisions. Present risks, progress and benefits through SteerCo and PMO governance structures. Programme Management & Delivery Deliver governed programmes that modernise, integrate and automate Finance and Solutions processes – spanning quoting, solution design, scoping, implementation, billing, service management, renewals and support. Lead Business Process Reengineering across order-to-cash, procure-to-pay, service transition, service delivery and financial control processes. Oversee systems transformation across Salesforce, NetSuite and ITSM tooling to ensure end-to-end lifecycle integrity (from opportunity à solution à delivery à billing à renewal). Ensure CRM-ERP-Service systems alignment, eliminating manual reconciling and reducing margin leakage, billing risk and operational dependency on individuals. Coordinate dependencies between Finance, Solutions, Commercial Ops, Data, Systems, Service Ops and Integration teams. Maintain RAID logs, critical paths, resourcing models, governance cadence and reporting via PMO. Finance Transformation Strengthen financial processes and controls to meet PE and Board expectations for governance, data quality, consistency and audit readiness. Improve accuracy and automation across forecasting, revenue recognition, costing models, margin reporting, WIP, deferred revenue and project accounting. Develop business cases and ROI assessments for transformation initiatives in collaboration with the Finance Director. Ensure Finance has real-time insight through standardised data models, dashboards and reporting foundations. Solutions Transformation Redesign solution-delivery workflows across Pre-Sales, Post-Sales, Professional Services and Managed Services to enable scalable service delivery. Introduce standardised scoping template, implementation playbooks, service transition processes and repeatable delivery frameworks. Enable a well-structured support model with SLAs, OLAs, RACI and service ownership. Partner with IT/Technical leads to embed enterprise-grade service management processes, including incident, problem, change, asset and configuration management. Support the shift from outsourced to insourced professional services delivery, creating capability, capacity and governance frameworks. Data, Systems & Process Transformation Contribute to the creation of a single source of truth across the CRM, ERP and service platforms, ensuring accurate financial, operational and customer data. Define and embed KPIs across finance (e.g. cashflow, margin, billing accuracy, forecast accuracy) and Solutions (e.g. utilisation, attach rate, service delivery performance, project profitability). Identify opportunities for automation and AI across quoting, approvals, billing, reporting and service operations. People & Change Leadership Drive adoption across Finance, Pre-Sales, Post-Sales, IT and Service Delivery through structured change management, training and communications. Facilitate cross-functional workshops, capability uplift and behavioural alignment to support a unified MSP-orientated culture. Influence senior stakeholders and ensure SMEs have protected time for design, testing and deployment. What We’re Looking For: Proven experience in programme or project management across Finance, Service Delivery, IT, Pre/Post Sales or Business Transformation. Strong understanding of the VAR/SI business model, including service transition, managed services and recurring revenue models. Experience delivering Finance transformation, including system integration (CRM-ERP-ITSM), financial controls and process automation. Skilled in stakeholder management and influencing senior leaders across diverse technical and commercial functions. Structured, pragmatic and delivery‑focused; strong governance, RAID and risk management capability. Demonstrable experience in systems transformation involving Salesforce, NetSuite, PSA/ITSM tools (desirable). PRINCE2/APM or equivalent qualification (desirable). Experience in PE‑backed or high‑growth environments (desirable). What you’ll get: Competitive salary & bonus scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal – including discounts/cashback at hundreds of retailers This is an exciting opportunity to join our Transformation team during an exciting period of growth at Kubus! Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ 44 (0) 1285 771 600 | kubus.com