Overview As an Account Manager at Unity5, you will play a key role in the development and growth of our business by nurturing and expanding relationships with our valued clients across the UK. Your primary focus will be retention and revenue growth, representing the voice of our clients within the business, bringing thought-leadership to local government organisations, becoming a trusted advisor, and ultimately ensuring our clients are loyal advocates of the value we provide. You will act as a strategic partner to local authorities, building trusted relationships with Senior Executives and operational leads, helping them to simplify complex processes through technology. With a strong commercial mindset, an understanding of the public sector, and a passion for delivering tangible value, you'll work closely with the team to ensure the successful adoption and optimisation of Unity5 solutions. Key Responsibilities Account Management - Ownership of a portfolio of local authority clients, ensuring broad and deep relationships from operational teams to senior leadership. - Build and maintain trusted partnerships with local councils, driving engagement through proactive communication and an understanding of their public service goals. - Work with clients to understand local government priorities, compliance, and operational frameworks to align Unity5’s solutions with their strategic objectives. - Create and deliver account pl...