Overview
An exciting opportunity has arisen for a part‑time experienced Receptionist/Administrator to work within the Yewcroft Mental Health Team.
Responsibilities
* Be the first point of contact for patients, staff and visitors and present in a friendly and approachable manner.
* Monitor, record and book appointments and manage a busy telephone line.
* Receive all incoming mail and ensure action is taken appropriately.
* Process clinical letters and other correspondence.
* Liaise with multidisciplinary team members, GP, social workers and other agencies.
* Provide administrative support to all members of the Hub.
Qualifications and Skills
* Part‑time experience as a receptionist/administrator or a similar role.
* Excellent organisational and administrative skills.
* Ability to prioritise workload and work under pressure in a busy environment.
* Confidential and timely processing of enquiries.
* Self‑initiative and ability to work independently.
* Good communication skills and a friendly approachable manner.
Working for Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We are a diverse, inclusive team committed to providing excellent care.
Training and DBS
All successful applicants will complete the Trust’s induction programme and statutory training modules. A DBS check will be required; the cost will be covered by the Trust.
Eligibility
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome (but the role may not meet sponsorship criteria, see the Trust’s sponsorship policy).
Application
We highly recommend you submit your application as soon as possible; the post may close earlier than the indicated closing date if a sufficient number of applications are received.
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