Job Description
Join Our Team as a Ward Host at Great Western!\n\nAre you passionate about providing high-quality, compassionate service in a healthcare setting? Do you want to make a positive impact on patients' experiences during their stay? If so, we have an exciting opportunity for you!\n\nPosition: Ward Host\nLocation: Great Western Hospital, Swindon\nContract Type: Temporary Ongoing - Temp to Perm opportunities available\nWorking Pattern: Full Time - 7:30 - 19:30 (4 on 4 off)\n\nAs a Ward Host, you will play a crucial role in delivering exceptional food and beverage services to patients across our hospital wards.
Your warm and friendly demeanour will contribute to creating a supportive environment for those who need it most.\n\nKey Responsibilities:\n\nMeal Ordering & Dietary Compliance:\n\nUtilise our Trust-provided digital tablet systems to take and submit patient meal orders.\nUnderstand and interpret dietary needs, including allergies and cultural requirements.\nEnsure correct meal allocations by navigating dietary flags and restrictions.\nProvide assistance to patients in selecting suitable meals. \n\nMeal & Beverage Service:\n\nPrepare and serve lunch and supper meals according to the ward's schedule.\nConduct a minimum of five hydration rounds per shift to ensure all patients stay hydrated.\nMaintain a clean and organised food trolley and ward pantry area.\nServe meals attractively and at the correct temperatures, adhering to dietary safety. \n\nHygiene, Safety, and Compliance:\n\nFollow food hygiene and safety protocols diligently, including PPE use and cleaning procedures.\nKeep accurate records of food temperatures and service times.\nUnderstand and apply HACCP and COSHH principles in your daily duties.\nReport any food safety or hygiene concerns to your supervisor immediately.
\n\nCommunication & Patient Interaction:\n\nCommunicate effectively and compassionately with all patients, including those who may have difficulties.\nLiaise with clinical staff to clarify dietary needs and ensure alignment with care plans.\nMaintain confidentiality and professionalism at all times. \n\nWhat We Offer:\n\nA vibrant and inclusive work environment where your contributions matter.\nOpportunities for personal and professional growth within public services.\nThe chance to make a tangible difference in patients' lives by ensuring their dining experience is pleasant and compliant with their needs. \n\nWho We're Looking For:\n\nLevel 2 Food Hygiene/Catering certificate desirable.\nSomeone with a cheerful disposition and a genuine desire to help others.\nExcellent communication skills, with the ability to connect with patients from all backgrounds.\nAn understanding of food hygiene and safety standards.\nAbility to work efficiently in a fast-paced environment while maintaining attention to detail.
\n\nReady to Apply?\nIf you're excited to be a part of a dedicated team that prioritises patient care and well-being, we want to hear from you! Join us in making a difference every day.\n\nApply now to become a valued Ward Host at Great Western! Together, let's create a warm and supportive atmosphere for our patients.\n\nAdecco is a disability-confident employer.
It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser