Are you an experienced Parts Advisor looking to grow your career within a busy franchised dealership?
We are seeking a motivated and customer-focused Parts Advisor to join our established Parts Department at our Wigan dealership. This is an exciting opportunity to work in a fast-paced motor retail environment, supporting both the Service and Parts teams to deliver exceptional customer service.
Key Responsibilities
* Act as a key liaison between customers and the workshop, ensuring outstanding service from drop-off to collection.
* Welcome service customers to the dealership and assist with all related paperwork and updates.
* Receive, record, and store incoming vehicle parts accurately and efficiently.
* Manage and organise stock levels, ensuring parts are readily available for both workshop and retail needs.
* Assist retail customers in identifying and ordering the correct parts for their vehicles.
* Work closely with the Service department to ensure parts are prepared for scheduled jobs.
* Maintain manufacturer-approved pricing structures and update stock lists as required.
* Ensure that showroom display vehicles are fitted with the correct accessories and parts in line with brand standards.
* Keep the parts department clean, organised, and compliant with health and safety standards.
What We’re Looking For:
* Previous experience as a Parts Advisor in a dealership environment (essential).
* Excellent communication and interpersonal skills.
* Strong attention to detail and organisational ability.
* Proficiency in Dealer Management Systems (DMS) and workshop software (preferred).
* Confident handling phone enquiries and providing accurate information.
* Ability to multitask and work effectively under pressure.
Why Join Us?
* Work in a busy, reputable franchised dealership.
* Join a friendly and supportive team.
* Opportunities for career development and progression.
* Employee benefits and staff discounts.
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
* Additional leave
* Company events
* Company pension
* Cycle to work scheme
* Free parking
* Life insurance
* On-site parking
Experience: Parts (motor vehicle / dealership): 1 year (required)
Licence/Certification: driving license (required)
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