We're looking for a proactive and detail-driven experienced eDiscovery Project Manager to join our fast-paced, innovative team in Dublin. In this role, you will work with an amazing team and collaborate with top-tier clients across exciting projects. If you thrive in a collaborative environment, love solving complex challenges, and want to make a real impact-this is the opportunity for you.
A Project Manager is a case consultant for a portfolio of matters. A PM supports, works directly with, and helps clients and their counsel to identify the most appropriate solutions, and help design workflows for each matter. A PM is responsible for the execution, management, and delegation of day-to-day eDiscovery project tasks. The role involves concurrently managing multiple projects of varying complexity.
A PM collaborates between attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to set expectations and provides regular project updates to ensure the successful completion of eDiscovery matters. A PM also performs project engineering work as necessary such as, date conversion and extraction for reformatting, settings of tools/software to achieve desired output/requirements of our clients and troubleshooting technology issues.
RESPONSIBILITIES:
CLIENT AND PROJECT MANAGEMENT:
* Provides end-to-end oversight of complex eDiscovery matter and serves as primary client point of contact.
* Assists with junior Project Manager (PM) communication.
* Defines, communicates, implements, and monitors quality standards on all project deliverables.
* Plans and manages internal and external project communications, ensuring effective exchange of the project information and deliverables.
* Continuously monitors multiple projects to ensure deadlines and project requirements are met.
* Supports and exceeds client, counsel, and stakeholder expectations.
* Consistently and proactively communicates with clients and ProSearchers.
* Escalates issues to the Engagement Manager (EM), Consulting Project Manager, client/counsel, and other relevant ProSearchers, and proposes solutions to issues.
* Works with third party vendors to support client engagement and identify and propose ways to improve tool/workflow.
* Develops strong client relations through collaborative, consultative service.
* Accountable for completing the tasks and projects by delivering on scope, schedule, and quality.
* Comfortable using video conferencing to conduct training, as well as to collaborate and generate results when working remotely.
TECHNICAL MANAGEMENT:
* A complete understanding of client’s data and its importance.
* Emphasis on the importance of productions; everything a PM does leads to a flawless production every time.
* In-depth understanding of Relativity or other litigation databases.
* Thorough understanding of team delivery and ProSearch's internal processes.
* Provides expert and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
* In-depth knowledge on ProSearch’s review platforms, proprietary offerings, and tools while continuing to gain expertise on proprietary offerings and advanced solutions. Generating and distributing reporting metrics for processed requests on a regular basis with a desire to better understand how metrics impact clients and ProSearch business.
BUSINESS AND TEAM LEADERSHIP:
* A PM performs continuous training and mentoring of junior PM's and Project Specialists.
* Understanding how business decisions affect the client, the engagement team, and ProSearch.
* Understanding team utilization and the profitability drivers of the business.
* Demonstrating solid subject matter expertise and effective communication of the value of ProSearch’s style of project management.
* Performing in a manner that accomplishes the team’s mission while effectively navigating the dynamics of interaction with their supervisors, peers, and subordinates.
* Navigating complex social relationships and environments in a professionally productive manner.
* A PM develops, supports, and manages relationships with internal teams.
QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):
* Bachelor's degree or equivalent experience.
* In-depth Relativity experience preferred, Relativity Certified Administrator (RCA+) and other certifications are highly valued.
* Demonstrated understanding of the litigation lifecycle and EDRM.
* Experience with eDiscovery software (processing & hosting).
* 5 plus years of client-facing project management experience at a consultancy, law firm, or service provider
* Strong customer service, follow-up, and problem-solving skills.
* Ability to communicate complex technical solutions to non-technical audiences and translate client requests to technical teams.
* Ability to deliver in a fast-paced team environment.
* Manage and prioritize multiple projects.
* Strong written and verbal communication skills.
* Strong presentation skills.
* A positive attitude.
* Knowing when and how to ask for help.
* Ability to establish and maintain focus.
* Strong time management, planning and organization skills.
* Ability to work extended hours as needed when client project loads increase.
PHYSICAL REQUIREMENTS:
* Repetitive movement of hands and fingers-typing and/or writing.
* Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading.
* Occasional standing and walking.
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.